Help with Anasio, the AI story studio for iPhone offered by the Anasio team.
Getting help
- A problem with an AI result: tap Report on the result in the app, pick a reason and send it. We review every report.
- Anything else: email hichien.apps@gmail.com. Please mention the app version, which Settings shows, and the Error ID if the app displayed one.
Common questions
Do I need an account?
No. Anasio has no account and no sign-in. It uses a random identifier for your device instead; see the Privacy Policy for how that works.
Where are my stories and images kept?
Your novels, ideas, chats and created images are stored only on your iPhone. They are not synced anywhere, and we cannot see or restore them. When you use an AI feature, our server holds the content of that request for up to 15 minutes and then deletes it automatically.
What happens if I tap “Not now” on the AI data notice?
Nothing is sent to any AI provider, and AI features stay off until you accept the notice.
Which AI does Anasio use?
Results come from OpenAI’s ChatGPT models and Google’s Gemini models, reached through our server.
How do I delete my data?
Open Settings, choose Clear All Data and confirm twice, or delete the app. Either way, your novels, ideas, chats, images and settings are erased from your iPhone; only the random device identifier stays in the Keychain. Records on our server expire automatically; the Privacy Policy lists each period.
Why was an answer wrong?
Answers are written by AI and can be inaccurate or misleading, so please double-check anything important. If a result is wrong or harmful, use Report.
Why does the app ask about my photo library?
Attaching photos uses the iOS photo picker, which passes the app just the photos you select. Anasio asks for permission only when you save a created image to your photo library, and that permission lets it add pictures, not read them. If you declined, you can change it in the iOS Settings app.
Why did I see a message about limits?
To keep things fair, each device can make a limited number of text and image requests within a period. Wait a little and try again.
Does Anasio track me or show ads?
No. It has no ads, no analytics or crash-reporting tools, and no tracking.
Legal pages
The Anasio team
Email: hichien.apps@gmail.com